Differentiate in a crowded market, improve stickiness, reduce churn, drive up customer satisfaction, rapidly demarcate your areas of responsibility and reduce your cost of customer support. [More]
Remote Workers:
Differentiate and prove yourselves as the ISP of choice for corporates and government departments seeking a recommended ISP for remote workers in a post-Covid19 new normal. [More]
Lead Generation:
Automate a constant pipeline of self-qualified leads for residential or SME network access services. [More]
Feel more confident and informed about your staff working from home or hiring contract-teleworkers. Know before they know: ensure they have the tech-performance they need to be productive and support them when they struggle. [More]
Remote Office Support
Offer secure and non-intrusive support to staff in remote offices that lack onsite tech-support resources. [More]
To meet our goals of helping to improve the tech-experiences of as many people as possible, we are offering you a 24 hour snapshot of your home's tech-environment performance in the form of free trial.
You will get a detailed report of network and computer performance and you can forward this to your service provider or employer to seek their help to improve any performance weaknesses.
All completely free!
[Sign up for the free trial service here]
You can extend this trial to a week for a small one-off fee, or to an annual subscription. [More]
Typical deployments use our shared or dedicated cloud for core components - this has a zero turn up time.
User installs can be automated or manual - manual installations take just 6 clicks and 5 seconds!
Windows, Mac and linux platform support. We can even deploy on a small RaspberryPi Appliance.
You or your users can uninstall at any time
Typically we will start with a templated set of tests - these are centrally administered.
Tests are synthetic - we only use our own traffic to perform tests.
We do not and will not build the capabity to:
- Sniff network traffic
- Look at user data
- Capture user history
- Capture user metadata
It is essential that users see this as a trust extension. They trust you with their network data, credit cards for payment and even download your account management apps.
This is the next logical step and it is important we protect them at every stage.
Cloud based core components keep centralised costs low
User agents are licenced on a per user or per site basis and pricing for large bundles start as low as $1 per month
We have a simple automated quoting tool on this website - feel free to play with your scenarios to see what it may cost to deploy.
The returns include:
- Better differentation
- Quick demarcation of issues that are not your problem
- Imroved user/customer satisfaction
- Productivity improvements
- Self-service cost-savings
- Lead generation
We want to drive up the tech-experiences our industry can offer users. We are eternaly excited to keep adding features to aid in this goal:
- At-home identification
- Offline tests
- Network gateway tests
- RasberryPi Applicance
- Automated provisioning
- Templated tests
- Comprehensive library of network, platform and application tests
- No user windows to distract users
- No popups
- No notifications
- No toolbar icons
- Small agent download
- Small disk space requirement
- Tiny footprint in memory
- Negligable consumption of CPU
- Minimal use of network capacity
- Remote uninstall
- Remote upgrades
- No firewall or NAT configuration
- Residential ISP Experiences
- SME/Key account experiences
- Remote worker ISP of choice
- ISP Lead Generation
- Teleworkers and Home Workers
- Remote Office Support
- Free trial to help isolate chronic, intermittent or ongoing tech-issues
- Week-long assessment
- Annual watch service
TelcoSI are a trusted, privately held Sydney based software business. We have been around since 2001. We have always had a focus on telecommunications and on service management.
Our customers include Telstra, Optus, Vodafone, ANZ Bank, ASX and many others large and small.
We enjoy what we do. We strive to work with people and businesses that share our optimism for what technology can do to enrich experiences.
