Stabilisation - Security and Backups

The Foundation Plan

Per-computer ($99/month)
Inital setup $249/computer

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Growth, Strength and Resilience

The Build
Plan

Per-computer ($100-$150/month)
initial setup $200/computer

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Accelerated Growth

The Scale
Plan

Per-computer ($150-$200/month)
Initial setup $150/computer)

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Custom or Co-Manged Plan

Your Tech Your Way

Let's meet, discuss and then quote you for your particular needs

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Starter Option

Support options for SME that have never had an MSP (micro-businesses, solopreneurs or tradespeople) are hard to come by.

We offer a foundation plan that stabilises and secures your platforms, ensures backups are being done, and gets you some tech-support when things go wrong so you don't feel alone.

Hopefully when your mighty business grows you will stay and grow with us too.

Initial Growth

The next step in your tech journey. Let's get your tech really working for you.

We further strengthen your tech resilience and business continuity readiness

Importantly your investment in tech is now paying off and helping you move your business forward.

You feel you have your arms around the tech without needing to be an expert.

Tech feels like an asset and an ally - not a necessary evil.

Acceleration

Its time to turn your tech-assets into a superpower or a weapon

We help you leverage tech that is specific to your environment and industry, we help you selectively apply new tech to your business

We implement and support the tech you need to grow and pull away from your competitors

Tech is now helping you achieve your stretch goals without you needing hire or to be a IT expert.

Custom

As you grow and add some more traditional IT and tech we remain ready to support you.

Be it generative and agentic AI, POS, ecommerce, IoT, cloud services, laptops, tablets, server, VPN, or networking we can advise, project manage, custom build and keep you running.

Of course you can select one of our plans and add things to it from this pick list too.

Where to from here

Foundation-Lite or Build plans

Where to from here

Scale Plan or Custom plan or Stay here

Where to from here

Custom plan or stay here

Advice, Requests & Issue Resolution

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Email Support

Remote access and support

Phone Support - office hours

Included - initiated online*

Included for nominated IT contact*

Included for nominated IT contact(s)*

Phone Support - extended hours

Available if required*

On site support

Available if required*

Performance Reviews

We host a zoom/teams meeting to discuss performance, availability and issues as well as any upcoming goals, projects or milestones/events

Available at an additional charge if required

(Included when more than 10 computers are under management)

End User Availability & Performance Monitoring

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Local Network Performance Measurement:

Measure of your staff's network connect-ability to key internet locations

Internet Performance Measurement:

Measure your end-users' local network and internet availability, throughput (speed) and quality

Computer Performance Measurement

Measure your end-users' computer performance and capacity

Key Application Performance Measurement

For each application we supply to you, we will provide availability and performance monitoring

Available if required

Issue, Availability and Performance Reporting

We provide a periodical report covering availability, performance and any issues raised

End User Backups

Backup creation advise and verification
Initial advice and initial verification that backups of end-user computers are in place using simple cloud storage

Managed Backup Service
Setup, monitoring and periodical restoration-testing of end-user backup regime

Disaster Recovery Service
Creation and periodical verification of full disaster recovery plan and solution for end-users

Security

Endpoint Protection Verification:
Ongoing assurance that out of the box antivirus is running on all end-user computers and automatic updates are enabled

Enhanced Endpoint Protection & Verification
Assurance that all end-user computers are patched up to date

Password Management
Confidence that passwords are stored securely, not lost and written on sticky notes. A simple way to add and remove access when new team members join or old ones leave.

Multi Factor Authentication
Secure your apps and your data from brute force and AI assisted attacks.as demanded by the certification bodies

Certification
Achieve compliance with a security standard for peace of mind and so you can bid for business that demands such standards.

SMB1001 - Bronze

SMB1001 - Silver

SMB1001 - Gold

SMB1001 - Platinum

SMB1001 - Diamond

Office Applications

(either M365 or Google - not both😉)

Email:
DNS and email provided under Google, M365 or standalone DNS and servers

Desktop Apps - M365:

Microsoft 365 Business Basic

Microsoft 365 Business Standard

Microsoft 365 Business Premium

Desktop Apps - Google:

Google Business Starter

Google Business Standard

Microsoft Business Plus

Other Applications - contact us for quotation

Marketing Automation:
Marketing automation solutions from simple email through to full content marketing automation

AI, Chat, Assistants, and Agents:
Get the most out of the savings and innovations with no-nonsense AI adoption and rollout services

Infrastructure - contact us for quotation

Networking:
Local networking/Wi-Fi access points
VPN creation and monitoring
Full monitoring and management of networking
Work-from-home network connections (from NBN partners and Starlink)