You might be a Service Provider: You want to grow your business. you want to improve your margins. you want to differentiate from the crowd through innovative customer services and service-options. If your customers are having a problem you want to help solve it in a cost effective way. You want to demarcate issues so you only incur the costs to fix those that are your responsibility. Your customers want self service options.
TelcoSI are a trusted, privately held Sydney based software business. We have been around since 2001. We have always had a focus on telecommunications and on service management.
Our customers include Telstra, Optus, Vodafone, ANZ Bank, ASX and many others large and small.
We enjoy what we do. We strive to work with people and businesses that share our optimism for what technology can do to enrich experiences.